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A Quick Guide for Sign Up and Login to the Cost of Capital Navigator (video)

dps.costofcapital.support@duffandphelps.com

Q: How can I get immediate live phone support for urgent technical issues?

Several technical and browser related issues can be resolved by following the steps in this FAQ. If this doesn’t resolve the issue and you require urgent technical support, you can call +1-877-212-9715

Q: What if I forgot my password?

Go to https://dpcostofcapital.com, click on login at the top right. At the login screen, click on "Forgot Your Password?" and follow the instructions to reset your password.

Q: Which browsers are supported by the Duff & Phelps Cost of Capital Navigator?

For the best experience we recommend using a modern web browser such as Microsoft Edge, Google Chrome, Apple Safari, or Mozilla Firefox.

Some users may experience login issues when using older browsers such as Internet Explorer 11 or earlier. In particular, a user's corporate policy could include security settings that may prevent Internet Explorer users from logging in.

Q: The only browser available to me is Internet Explorer 11 or earlier, how can I log in?

If you must use Internet Explorer 11 or earlier, you may be able to log in without issue. However, if you find that you cannot log in, you can try the steps below:

1. Select Internet options from the gear menu
   
2. Select the Security tab
3. Select the Trusted Sites zone by clicking the large green checkmark icon
4. Click the Sites button
   
5. Under Add this website to the zone, type the following URL: https://login.microsoftonline.com
6. Finally, click the Add button to add the website to your trusted websites
   

Q: I am unable to modify trusted websites or still can't log in using Internet Explorer, what can I do?

Another option is to try running Internet Explorer as an Administrator. Right click the Internet Explorer icon and select Run as administrator if this option is available to you.

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